1. Transparent Subscription Billing & Branch Expansion
Mobile Shop Management System ("MSMS Enterprise") operates on a clean, predictable Software-as-a-Service (SaaS) subscription model tailored for scaling retail showroom chains.
Billing fees are evaluated based on your selected tier (Monthly or Annual) and the number of active store branches provisioned within your enterprise cluster. When you add a new showroom branch mid-cycle to accommodate franchise expansion, our billing engine calculates exact pro-rated fees corresponding solely to the remaining days in your active invoice period.
2. Zero Lock-In & Cancellation Rights
We build software designed to retain retail clients through speed and operational excellence—never through coercive legal traps or burdensome termination penalties.
- Instant Self-Service Cancellation: Store Owners can execute a subscription termination at any time directly through the administrative Settings dashboard or by transmitting an authenticated termination notice to our billing support desk.
- No Early Termination Fees: You will never be billed termination surcharges, administrative off-boarding levies, or hidden exit penalties upon closing your account.
3. Refund Eligibility & Prorated Guidelines
For enterprises operating under discounted yearly billing contracts, we offer a full 7-day money-back satisfaction guarantee upon initial purchase or annual automated contract renewal. If cancelled within this 7-day window, a 100% refund will be returned to your originating payment instrument within 5 to 10 banking days.
For monthly rolling subscription plans, cancellation notices take effect at the concluding boundary of the ongoing paid monthly cycle. Because operational cloud database infrastructure and POS messaging gateways are provisioned upfront, fractional mid-month reimbursements are not issued for partially utilized monthly periods. You retain complete software access until the concluding date of the paid term.
4. Post-Termination Branch Data Export Guarantee
Your showroom data belongs to your business. Upon executing a complete enterprise subscription termination or contract cancellation, we guarantee the following data continuity safeguards:
Following subscription expiration, your administrative dashboard transitions into an interactive read-only mode for precisely 30 calendar days. During this window, Store Owners remain fully authorized to execute self-service exports of all customer directories, POS invoices, IMEI tracking logs, repair Job Cards, and accounting records in structured CSV and Excel file formats before our automated cloud purging protocols archive the cluster.
5. Billing Dispute & Refund Support Desk
If you identify an inadvertent billing anomaly, duplicated invoice charge, or wish to submit a formal refund request under our 7-day annual guarantee window, please contact our financial accounting desk: